We have Roth IRAs, SEP-IRA, brokerage, and checking account. Every experience with Schwab has gone smoothly. The customer service staff is always quick to respond, friendly, and knowledgeable. The reports I can generate on our accounts, the research and recommendations at the website, easily understood and convenient. I would recommend Schwab to anyone.
Schwab has been trustworthy and reliable financial partner in my long engagement with them. Schwab website is the best financial info. Center for beginners and experts alike... Schwab advisors are 100% for the clients best interest and they never seem to have an ulterior motive like other brokerage houses. love it!
Charles Schwab is a company that has demonstrated integrity, trustworthiness, efficiency, and genuine interest in providing support for individual investors like me who prefer to manage our own accounts. It's fees are reasonable.
Over the years, I have had a number of accounts with different firms, but I have been with Charlie for the last 10.
The reps I talk with are unfailingly knowledgeable, polite, and helpful. They make the Schwab experience work, and regardless of company or industry, they are without doubt the best people I deal with on the phone. For this alone, maintaining my account is worthwhile.
Second, although this is a highly regulated industry where all players must follow the same rules, I get the sense that for the folks running Schwab, integrity is very, very important. I can't point to specific act, or interaction, or policy, but every time I talk with someone at Schwab, I get the feeling that telling the truth, being responsible, and looking out for the customer is of paramount importance.
Schwab's fees are in line with other brokerages, the web site is very good (if not great - I liked the previous version better), but its the people, and their integrity, that make the difference.
Schwab has been outstanding for years. Integrity. Character. They listen to your question before responding. Commissions are a tough issue, but we little guys always want them to come down more. Other than that, Schwab is the place to be.
charles schwab may not beat the cheapest online broker, but they offer more investment options than a typical online brokerage house. telephone customer service is great, i have an office i can walk into a block from my home and although their website is a bit clunky it offers free research from many sources AND comprehensive investment guidance.
it is easy to recommend CS to anyone looking for a variety of investment instruments at reasonable cost.
I have been with Schwab since I opened my first brokerage account after college. 20 years later I'm still with them, having churned through numerous other institutions on a trial basis, I always find myself back at Schwab. They are best-in-class in terms of consistent high quality service, responsiveness, and willingness to help beyond the one-time transaction mentality that most institutions have these days..
I have not tried other large on-line brokerage companies so I cannot speak about Schwab in comparison to them. I only can say that I have used Schwab for years, have never had but unbelieveably great support from them over the phone when needed that I have never wanted to look elsewhere. I also really like their on-line tools for finding funds and ETFs.
I would recommend this to a friend.
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26out of31found this review helpful.
Review 9 for Schwab One Brokerage Account
Schwab Changed my Life
Written by: NewsAtty
Location: Las Vegas, NV
I opened my first Schwab account too late in life at age 30. But, I have diligently invested in my IRA and Schwab 1 the last 30 years. The account has followed me around the country from the SF Bay Area to Washington, DC to Las Vegas as I moved for business. Every Schwab office had excellent customer service. The telephone representatives are unfailingly polite and helpful. The suite of products offered is also innovative. I really like the new ETF marketplace. I have 100 free trades a year in a bank product elsewhere but still use Schwab for the bulk of my financial needs. I opened my son's college Schwab UGMA account when he was 3 months old and he now has a Roth IRA with his high school and college earnings. He has become an active trader. Charles Schwab - the man - is one of my personal heroes! Charles Schwab has helped me be ready for an active and financially rewarding retirement. Thanks, Chuck.
I would recommend this to a friend.
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2out of4found this review helpful.
Review 10 for Schwab One Brokerage Account
Written by: JJK
Location: Twinsburg, Ohio
Investment help and guidance:
Fees and commissions:
The basic website account is adequate but not quite as in your face negotiable as the Yahoo Financial page. The Edge account was a bit too complex for me. Moving the selected areas to a second monitor worked fine except when they were expanded to full screen they expanded past the screen edges and you could not access some of the controls as in the charts. I settled on the Street Smart software and it seems to work fine except for the company news which does not work as well as the Yahoo site. So to get the latest company evaluations/news I go to the Yahoo site because it is there all on one page and it works and is up to date. Whoever constructed the Yahoo site made it simple and had everything there except multiple srock viewing capability. I would like to see some kind of warning implemented if you are about to trade with unsettled funds like some text blinking red saying, "You are about to trade unsettled funds. Please confir with a Schwab broker to explain this action thouroughly why you should not and what will happen if you do." JJK
Response from Charles SchwabBy Schwab Moderator, Schwab Moderator, 09/16/2013
Hello. Thanks for the feedback. We'll be sure to pass it along.
Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value
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Multiple leg options strategies will involve multiple commissions.
With long options, investors may lose 100% of funds invested. Multiple leg options strategies will involve multiple commissions. Spread trading must be done in a margin account. Covered calls provide downside protection only to the extent of the premium received and limit upside potential to the strike price plus premium received. Writing uncovered options involves potentially unlimited risk.
Supporting documentation for any claims or statistical information is available upon request.
Please contact a tax advisor for the tax implications involved in any options strategies referenced.
Schwab's StreetSmart Edge® is available for Schwab Active Trading clients. Access to NASDAQ TotalView® is provided for free to non-professional clients who have made 120 or more equity and/or options trades in the last 12 months, 30 or more equity and/or options trades in either the current or previous quarters, or maintain $1 million or more in household balances at Schwab. Schwab Active Trading clients who do not meet these requirements can subscribe to NASDAQ TotalView for a quarterly fee. Professional clients may be required to meet additional criteria before obtaining a subscription to NASDAQ TotalView. This offer may be subject to additional restrictions or fees, and may be changed at any time.
Restrictions apply: The $8.95 commission does not apply to foreign stock transactions, large block trading transactions requiring special handling, or restricted stock transactions. All broker-assisted and automated phone trades are subject to service charges. See the Charles Schwab Pricing Guide for details. Employee equity compensation transactions are subject to separate commission schedules.